FAQs
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Do you ship worldwide?
Yes, I ship internationally.
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How are orders shipped?
Orders are sent via standard mail (untracked) to keep shipping affordable for everyone worldwide.
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When will my order ship?
Orders are usually packed and sent within a few business days after purchase, always asap.
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¿What is the Snail Mail Club?
It’s a monthly subscription where you receive illustrated goodies, stationery and surprise items inspired by Penny & Khan’s adventures. Some items included are exclusive to the club and not available in the shop.
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Who are Penny & Khan?
Penny and Khan are my real pets and the heart of my creative universe. Their personalities, adventures and little everyday moments inspire many of my illustrations and stories. They’re not just characters, they’re my muses and companions.❤️
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What if my order gets lost in the mail?
If your order doesn’t arrive within a reasonable time, feel free to contact me and I’ll help find the best solution for you.